REF 1508902
16.04.2024 | Abu Dhabi | full time
- General
- Location: Abu Dhabi
- Occupancy: full time
- Description
- Handling all incoming customer queries and questions
Providing the appropriate service and information or referring clients to another department
Referring problematic issues that they cannot solve to management
Resolving customer complaints and issuing refunds as needed
Maintaining an accurate Customer Relationship Management (CRM) database by entering and updating client information
Providing quotations and checking product availability
Handling payment transactions
Adhering to a company’s policies and procedures at all times when assisting customers
- Requirements
- Female candidate must have experience in customer service in luxury fashion house or boutique for local clients in emirates or the gulf
Good communication skills and Arabic and English is a plus
Experience in stock inventory and supplies knowledge in computer
- Provisions
- Salary: to be discussed
- Employment visa
- Medical insurance provided
- Accommodation
- Publisher
- direct employer
- 50 - 200 employees