Call Center Executive

REF 1884521

01.09.2025 | Abu Dhabi | full time

Description: • Take customer calls and provide accurate, satisfactory answers to their queries and concerns
• De-escalate situations involving dissatisfied customers, offering patient assistance and support
• Call clients and customers to inform them about the company’s new products, services and policies
• Guide callers through troubleshooting, navigating the company site or using the products or services
• Collaborate with other call center professionals to improve customer service
• Help to train new employees and inform them about the company’s customer management policies

Requirements: Experience in UAE is an advantage; Bachelor Degree is an advantage; Good English required, Arabic is an advantage; Indian preferred

Provisions: Salary: to be discussed; Medical insurance; Accommodation provided