REF 1868483
08.08.2025 | Abu Dhabi | full time
General
Location: Abu Dhabi
Occupancy: full time
Description
A Call Center Administrator oversees the daily operations of a call center, ensuring efficient and effective customer service. This involves managing staff, resources, and technology to meet performance goals and deliver quality customer interactions.
Requirements
High School Diploma or equivalent.
More education or experience may be preferred.
Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
Understanding of company products, services, and policies.
Proficiency with computers, especially with CRM software, and strong typing skills.
Ability to ask prying questions and diffuse tense situations.
Strong time management and decision making skills.
Adaptability and accountability.
Fluency in multiple languages may be desired.
Provisions
Salary: to be discussed
Employment visa provided
Publisher
recruitment agency
up to 50 employees