NEW
REF 1718594
38 hours ago | Abu Dhabi | full time
- General
- Location: Abu Dhabi
- Occupancy: full time
- Description
- · Manage large amounts of inbound and outbound calls in a timely manner
· Follow communication “scripts” when handling different topics
· Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
· Seize opportunities to upsell products when they arise
· Build sustainable relationships and engage customers by taking the extra mile
· Keep records of all conversations in our call center database in a comprehensible way
· Meet personal/team qualitative and quantitative targets
- Requirements
- Experience: 1 - 2 years
- Experience in UAE required
- Bachelor Degree required
- Good English required
- Provisions
- Salary: to be discussed
- Transport provided
- Medical insurance provided
- Publisher
- recruitment agency
- up to 50 employees