Call Center Executive

NEW
REF 1689213
9 hours ago | Dubai | full time
General
Location: Dubai
Occupancy: full time
To join : immediately
Description
You will answer incoming calls from customers who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information. You will be a member of the primary contact team for consumers interested in the products we offer and will be responsible for assisting them in completing purchases online and over the phone. You will also inform customers of the product terms and features and project a professional company image through voice and online interactions.
Requirements
• Proficient in relevant computer applications
• 2-4 years of experience in a call center environment
• Knowledge of customer service practices and principles
• Excellent data entry and typing skills
• Superior listening, verbal, and written communication skills
• Ability to handle stressful situation appropriately
Provisions
Salary: to be discussed
Transportation
Publisher
direct employer
50 - 200 employees