Technical Engineer

REF 1677198
25.11.2024 | Dubai | full time
General
Location: Dubai
Occupancy: full time
To join : immediately
Description
Responsibilities;

Acting as the system administrator for the 3D printing maintenance and troubleshooting
Ensuring the timely and efficient handling of all raised concerns
Delivering 3D printing service jobs on project basis/samples a manner of meet relevant quality standards
Analysing results of the printed files and improving the production process.
Post-processing including but not limited to machining, and cleaning 3D printed parts.
Managing printer resource training and maintenance contracts
Managing production inventory and supply inputs.
Being in charge of equipment maintenance and safety compliance.
Working with the organization to support experimental and new product development.
Working with a diverse team of staff and managers to bring the most suitable solution for the customer
· Using various strategies and tools to provide effective solutions to customers concerns.

· Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.

· Promptly following up on service requests and providing customer feedback.

· Monitoring equipment and machinery performance and developing preventative maintenance measures.

· Conducting quality assurance and safety checks on all equipment.

· Delivering demonstrations to ensure that customers are educated on safe and effective equipment use.

· Providing recommendations about new features and product improvements.

· Monitoring inventory and reordering materials when needed.

· Conducting research and attending workshops to remain abreast of industry developments.

· Writing reports and presenting findings to Managers and Supervisors on a regular basis.

Experience Required

Should have experience in all aspects of 3D printing technologies and relevant software domains
Minimum 3yrs technical 3D printing maintenance and usage experience
· Previous experience with Ultimaker will be an added advantage

Bachelors in Engineering
· Ability to work on multiple tasks in an efficient and effective manner

· Excellent active listening and customer service skills.

· The ability to deal with multiple requests without being overwhelmed.

· The ability to remain professional under pressure.

· Superb work ethic and a growth mindset.
Requirements
Requirements:

• Proven working experience in technical writing of engineering/ IT software documentation
• Minimum experience – at least 1 technology written content from A to Z
• Ability to deliver high quality documentation paying attention to detail
• Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
• Excellent written skills in English
• Strong working knowledge of Microsoft Office
• University degree in Computer Science, Industrial Engineering or equivalent preferred
• Knowledge of Recycling technologies is advantage
Provisions
Salary: to be discussed
Employment visa provided
Medical insurance
Publisher
direct employer
more than 200 employees