Front Desk Supervisor

NEW
REF 1675823
9 hours ago | Abu Dhabi | full time
General
Location: Abu Dhabi
Occupancy: full time
Description
Supervise the Front Office staff to ensure excellent owner/guest service. Actively listen and respond positively to owner/guest questions, concerns, and requests using brand or property specific processes to resolve issues and delight owners and guests. Supervise other front desk associates to ensure property coverage and prompt owner/guest service addressing their needs in a professional, positive, and timely manner. Process all owner/guest check-ins while confirming reservations and villa/room assignments. Process all payment types such as room charges, cash, checks, and credit/debit cards. Coordinate with Housekeeping to track readiness of rooms for check-in. Anticipate and address owner/guests’ service needs.
Requirements
Experience: 1 - 3 years
Experience in UAE required
Bachelor Degree required
English required, Arabic is an advantage
UAE driving license is an advantage
Filipino preferred
Provisions
Salary: to be discussed
Residence visa provided
Medical insurance
Publisher
recruitment agency
50 - 200 employees